KTY Flower -Sweet Flower House SDN.BHD

^^Truth with your lover, he or she is the special one in the world.^^

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Same Day Delivery (Monday to Saturday) - accept Tuesday.
For order and payment done by 2pm from Monday to Friday ; by 11am on Saturday. (Same day delivery might not available before the time said above if we reached our daily production limit)

Morning Delivery Request (9am – 12noon)
Please place an order and payment 2 working days before delivery date.

Public Holiday And Special Occasion
Please place an order 2 days in advance to ensure on time delivery
(**In some cases, delivery may not be done within a specific time requested due to unforeseen circumstances beyond our control. )


Cancellation Of Order
Admin will charges of 20% will be imposed for cancellation of order after payment made.

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Shipping  Cas:

2km-5km     = RM3
6km-10km   = RM6
more than 10km = Flexible



Important Notes :
- Sender must provide at least 1 contact number for recipient e.g. mobile phone. **Please provide alternative contact number if available e.g. 2nd mobile phone / office phone / house phone. We will confirm the address with recipient again before delivery. We will NOT reveal the actual item until it received by recipient because we understand most of the sender need the gift/flower to be a surprise

- Order status can be check anytime on our website @ by call.

- Fix time/express delivery available by extra delivery charges e.g. order must deliver between 2pm to 3pm otherwise recipient will not be there. Our reason to have these charges because we need to arrange an extra driver to make sure that the item can be delivering on particular time. To avoid the charges, we suggest :- [please contact us for more details]

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